Terms & Conditions | CRMBS

Welcome to the website and services of Care Reimbursement Medical Billing Solutions (CRMBS) (“CRMBS,” “Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, communications, and related offerings (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue use of our Services.

Effective Date: June 19, 2026
Last Updated: June 19, 2026

1. Acceptance of Terms

By accessing or using CRMBS services, you agree to comply with these Terms and all applicable laws and regulations.
If you are using our Services on behalf of a healthcare practice, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Services Provided

CRMBS provides professional healthcare revenue cycle management and administrative support services, including but not limited to:

Medical billing and claim submission
Insurance verification
Payment posting
Accounts receivable management
Denial management and appeals
Medical coding support
Provider credentialing assistance
Revenue cycle consulting
Practice administrative support

CRMBS does not provide medical treatment, clinical services, legal advice, or healthcare diagnoses. Any information provided through our Services is intended solely for administrative and billing purposes.

3. User Responsibilities

By using our Services, you agree to:

Provide accurate, current, and complete information.
Maintain the confidentiality of account credentials and login information.
Use the Services only for lawful purposes.
Comply with all applicable federal, state, and local laws and regulations.
Obtain all necessary patient authorizations before sharing protected information with CRMBS.
Comply with HIPAA, HITECH, and other applicable healthcare privacy regulations.

You are solely responsible for the accuracy of information submitted to CRMBS.

4. Client Agreements, Fees, and Payments

Fees for CRMBS services are governed by separate service agreements, proposals, or contracts executed between CRMBS and its clients.
Clients agree to:

Late payments may be subject to interest charges, service suspension, or collection activities as permitted by law.
CRMBS reserves the right to modify pricing for future services with reasonable prior notice.

5. SMS Communications and Consent

By providing your mobile phone number and opting into SMS communications, you consent to receive service-related text messages from CRMBS.
These messages may include:

Message frequency may vary based on active services and client needs.
Standard message and data rates may apply.
To stop receiving SMS messages, reply:
STOP
To receive assistance, reply:
HELP
Your consent to receive SMS messages is not a condition of purchasing CRMBS services.

6. Data Protection and Confidentiality

CRMBS is committed to protecting confidential information and maintaining compliance with applicable healthcare privacy laws, including HIPAA and HITECH.
We implement reasonable administrative, technical, and physical safeguards designed to protect sensitive information from unauthorized access, disclosure, alteration, or destruction.
While we strive to maintain secure systems, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, CRMBS cannot guarantee absolute security of transmitted information.

7. Intellectual Property Rights

All content on the CRMBS website, including but not limited to:

Text
Graphics
Logos
Images
Service descriptions
Website design
Software and technology

is the property of CRMBS or its licensors and is protected by applicable intellectual property laws.
Users may not copy, reproduce, distribute, modify, or exploit website content without prior written consent from CRMBS.

8. Limitation of Liability

To the fullest extent permitted by law, CRMBS shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

Use of or inability to use our Services
Service interruptions
Data loss
Images
Third-party actions
System failures
Business interruption
Lost profits or revenue

CRMBS’s total liability for any claim arising from the Services shall not exceed the amount paid by the client to CRMBS during the six (6) months preceding the event giving rise to the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless CRMBS, its employees, contractors, officers, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

10. Termination

CRMBS reserves the right to suspend or terminate access to its Services at any time, with or without notice, if:

Termination does not relieve either party of obligations accrued before termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or CRMBS Services shall be resolved through good-faith negotiations before pursuing legal action.
If litigation becomes necessary, the parties agree that the courts located in New York shall have exclusive jurisdiction.

12. Third-Party Services

CRMBS may utilize third-party software platforms, clearinghouses, communication providers, or business partners to support service delivery.
CRMBS is not responsible for interruptions, errors, or actions caused by third-party providers beyond our reasonable control.

13. Website Availability

We strive to maintain continuous access to our website and Services; however, CRMBS does not guarantee uninterrupted availability.
Maintenance, upgrades, technical issues, security incidents, or circumstances beyond our control may temporarily affect service availability.

14. Changes to These Terms

CRMBS reserves the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our Services following any changes constitutes acceptance of the updated Terms.

Contact Information:

If you have questions regarding these Terms & Conditions, please contact us:

Care Reimbursement Medical Billing Solutions (CRMBS)

Email: info@carermbs.com

Phone: (363) 204-8949

Website: www.carermbs.com

Address: 311 N Central Ave, Valley Stream, NY 11580, USA